FREQUENTLY ASKED QUESTIONS
Q. Access to the side of my property is quite narrow. Does this mean I can't have the side of my home protected?
A. No, we access any difficult areas with scaffolding.
Q. I live in a three-storey house? Is there a height restriction, or can you protect up to three storeys?
A. There is no height restriction for our coating, it is suitable for any building height.
Q. I'm due to have a conservatory/new windows installed. Should I wait until that is done before I ask you for a quote?
A. No, our quotation is not affected by installation of windows / conservatiories.
Q. My home is on a main road. Will your protective coating cope with the added problem of traffic dirt?
A. Yes it will. Our coating is dirt resistant and a simple wash down with a garden hose will remove surface grime and bring back that 'just applied' result.
Q. Will I have to arrange delivery and removal of a skip for any rubble or waste?
A. No, unless a customers requests otherwise we will take care of skip delivery / collection.
Q. How long will the application take, and do I need to be present throughout the installation?
A. Application usually takes 4-5 days depending on the size and weather permitting, customers do not usually need to be there.
Q. Will I have much cleaning up to do after the installation?
A. No, our installers take care of any cleaning after the job is complete.
Q. I have a period property. Is your coating suitable for my home?
A. Yes, our coating is suitable for all types of surfaces and properties and is ideal for older properties which need to breathe as the coating is microporous.
Q. My home has some original architectural features which I'd like to keep. Is this possible?
A. Yes, any features would be masked up during the preparation phase then treated separately or left original as specified by the customer.
Q. I live outside of your usual installation areas? Am I still able to have a quote?
A. Yes, we frequently work outside of the areas indicated on our website. Please contact us for further details.
Q. Do you accept debit and credit card payments?
A. Yes, we frequently take card payments whether they are a debit or credit card for ease and security.
Any additional questions? Email us with your query at firstname.lastname@example.org